Last updated: March 3rd, 2026

Interpretation and Definitions

At CrossFit Mountain Island, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us online or in person.

Information We Collect

We may collect personal information from you in a variety of ways, including when you:

Visit our website
Fill out a form
Book a class or intro session
Sign up for memberships or services
Subscribe to emails or SMS communications

Information may include:

Name
Email address
Phone number
Billing information
IP address and browser data

How We Use Your Information

We use the information we collect to:

Provide services and manage memberships
Schedule classes, consultations, and training sessions
Communicate updates, offers, and important information
Improve our website, services, and customer experience
Send marketing or SMS messages (with your consent)

SMS & Marketing Communications

CrossFit Mountain Island SMS Messaging Program

CrossFit Mountain Island offers an SMS messaging program to keep members and prospective members informed. By providing your phone number and opting in, you consent to receive SMS messages from CrossFit Mountain Island, including:

Class schedule updates and reminders
Membership and billing notifications
Promotional offers and special events
Appointment and consultation reminders
General gym announcements and closures

How You Opt In

Submitting a form on our website that includes SMS consent language
Providing verbal or written consent in person at our facility
Texting a keyword to our business phone number

Message Details

Message frequency may vary
Message and data rates may applySubmitting a form on our website that includes SMS consent language

Opt-Out and Help

You may opt out at any time by replying STOP to any message. You will receive a one-time confirmation message, and no further messages will be sent.
For help or support, reply HELP to any message, or contact us at [email protected] or (980) 372-7488.

SMS Data Sharing

We do not share, sell, or provide your phone number, SMS consent, or opt-in data to any third parties or affiliates for their own marketing purposes.

How We Protect Your Information

We do not sell, trade, or rent your personal information to outside parties.

We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services — provided they agree to keep this information confidential.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve site performance.

You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights & Choices

You have the right to:

Request access to your personal data
Request corrections or updates
Opt out of marketing communications
Request deletion of your information (where applicable)

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

CrossFit Mountain Island

8416 Bellhaven Boulevard, Charlotte, NC 28216

[email protected]

(980) 372-7488

Frequently asked questions