Terms and Conditions

Last updated: March 3rd, 2026

Introduction

Welcome to CrossFit Mountain Island. By accessing our website, purchasing services, or participating in any training, programs, or events, you agree to comply with and be bound by the following Terms and Conditions.

These terms apply to all members, visitors, clients, and participants.

Eligibility & Participation

By participating in any CrossFit Mountain Island program, you confirm that:

You are at least 18 years old (or have parental/guardian consent)
You are physically able to participate in fitness activitiesBullet List 3
You understand the physical demands of strength and conditioning training

Assumption of Risk

You acknowledge that participation in CrossFit, functional fitness, strength training, nutrition coaching, workshops, and related activities involves inherent risks, including but not limited to injury, illness, or physical strain.

You voluntarily assume all risks associated with participation.

Waiver & Release of Liability

By participating in CrossFit Mountain Island programs, you agree to release, waive, and discharge CrossFit Mountain Island, its owners, coaches, staff, and affiliates from any and all claims arising from participation, including personal injury, property damage, or loss.

This applies to both known and unknown risks.

Medical Disclaimer

CrossFit Mountain Island does not provide medical advice. All fitness and nutrition guidance is educational in nature and not a substitute for professional medical advice, diagnosis, or treatment.

You are responsible for consulting with a physician prior to beginning any fitness or nutrition program.

SMS Messaging Terms of Service

Program Name & Description

CrossFit Mountain Island offers an SMS messaging program ("CrossFit Mountain Island SMS Alerts") to provide members and prospective members with relevant communications. By opting in, you agree to receive text messages that may include:

Class schedule updates and reminders
Membership and billing notifications
Promotional offers, discounts, and special events
Appointment and consultation reminders
General gym announcements and closures

Consent

By providing your phone number and opting in through our website forms, in-person sign-ups, or by texting a keyword to our business number, you expressly consent to receive recurring SMS messages from CrossFit Mountain Island. Consent is not a condition of purchase or membership.

Message Frequency

Message frequency may vary depending on your interactions and the types of messages you are subscribed to.

Message & Data Rates

Message and data rates may apply. Please check with your wireless carrier for details about your messaging plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from CrossFit Mountain Island. You will receive a one-time confirmation message confirming your opt-out, and no further messages will be sent.

How to Rejoin

If you have previously opted out and wish to re-subscribe, you may opt back in by texting START to our business number, or by submitting a new opt-in form on our website.

Help & Support

For help or questions about the SMS messaging program, reply HELP to any message, or contact us directly at [email protected] or (980) 372-7488.

SMS Data Privacy

We do not sell, share, or provide your phone number, SMS consent, or opt-in data to any third parties or affiliates for marketing purposes. For full details on how we handle your personal information, please review our Privacy Policy.

Memberships, Payments & Billing

Memberships, packages, and services must be paid in full according to the terms agreed upon at purchase.
Fees are non-refundable unless otherwise stated in writing.
Pricing and services are subject to change with notice.

Cancellations & Holds

Membership cancellations must follow the cancellation policy outlined in your membership agreement.
Holds or freezes may be available under certain circumstances and must be requested in writing.
Missed classes or sessions are not eligible for refunds.

Scheduling & Attendance

Class schedules, coaches, and programming may change without notice.
Participants are expected to arrive on time and follow gym policies.
Repeated late arrivals or disruptive behavior may result in removal from class.

Code of Conduct

All members and guests are expected to:

Treat coaches, staff, and other members with respect
Follow gym rules and safety guidelines
Maintain appropriate behavior at all times

CrossFit Mountain Island reserves the right to refuse service or terminate memberships for inappropriate conduct.

Nutrition Coaching Disclaimer

Nutrition coaching services are designed to support healthy habits and performance. Results are not guaranteed and depend on individual effort, consistency, and adherence.

CrossFit Mountain Island does not guarantee weight loss, muscle gain, or specific outcomes.

Intellectual Property

All content on the CrossFit Mountain Island website, including text, images, logos, and programs, is the property of CrossFit Mountain Island and may not be reproduced without written permission.

Website Use

You agree not to misuse the website, submit false information, or attempt unauthorized access to systems or content.

Third-Party Links

Our website may contain links to third-party websites. CrossFit Mountain Island is not responsible for the content, policies, or practices of these external sites.

Modifications to Terms

CrossFit Mountain Island reserves the right to update or modify these Terms and Conditions at any time. Continued use of services constitutes acceptance of updated terms.

Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina.

Contact Information

CrossFit Mountain Island

8416 Bellhaven Boulevard Charlotte, NC 28216

[email protected]

980-372-7488

Frequently asked questions